When Form Trumps Function – Part I
03/8/11
In lieu of some technical difficulties, and a speaker that was clearly knocked off his game by them, I am reposting my STL UX presentation here on my blog. Thanks again for attending, and sitting through my train wreck.
- – - – - – - – - – - – - – -
When I think about Form Trumping Function, one inarguable and well-known example comes to mind: Maya Lin’s Vietnam War Memorial Wall in Washington, DC.
Listen to her incredible interview with Tom Ashbrook on WBUR’s “On Point.”
Designed in 1981 by Lin, a student at the time, it was immediately controversial. Veterans’ groups, government officials and major philanthropists took issue with the seemingly bleak design, which was mandated to bring closure to veterans, families and the nation without being political. To them, its symbolism portrayed the Vietnam conflict as a black scar on U.S. history.
They also took aim at many of the unconventional usability aspects of the wall. The names of veterans who had lost their lives, another mandate, were arranged chronologically by date of death. Critics scoffed at this and cited that visiting veterans and family members would be unable to locate a name and would simply leave in frustration. Delineation by alphabet, DOB or military ID numbers would have been more conventional and usable. But as it turns out, Lin’s choices were as effective as they were intentional.
Consider this:
• The surname Smith is represented by 667 veterans.
• There are 16 last names with at least 173 entries or more.
• There are 263 duplicate names with the same first and last name (and in some cases middle initial)

By Lin’s design, when a loved one finds “John Smith” on the wall, he is unquestionably their father, brother or friend. They don’t find a list reminiscent of an unfeeling phone book or an apathetic library catolog. They find an individual tied to a specific moment where they and many others lost their lives serving their country. The word “database” becomes an immediately inadequate description; the more evocative “history” or “narrative” are exponentially more appropriate. The wall tells the story of the war instead of simply naming the lives it took.
Similarly, functional concerns surrounded the legibility of the names, embossed in small type. Even Lin’s design peers questioned her at the time. Here’s her take on the situation:
“The text for my pieces tend to be tiny. Half an inch, less than half an inch for text size… unheard of in its time. In fact, I had huge arguments with certain text designers, ‘You can’t do that!’ But you can. You end up putting a book out of doors, versus putting a billboard out there. And the minute you put a book outside, no matter how many people are there, you still have to react to it one-on-one. It’s extremely personal, and very private.”

The small text forces readers to stand feet, inches, from the wall. The close proximity causes an interaction and relationship with the wall and its soldiers which would not exist had she increased the weight of the names.
Those tiny names were also scorned for contrast-ratio crimes, a common functional problem still today. The dark gray names virtually disappear into the deep black granite. This can be justified for the same reasons as the small type, but there’s more. Likened to the reflecting pool at the Lincoln Memorial, when light hits the black surface, it reflects its surroundings. When viewers stand in close proximity to the Vietnam Memorial, simply yet abruptly, they see themselves. This reflection overlays and highlights the names of the men and women who sacrificed their lives, and makes the viewer a part of the wall, a part of the memorial and a part of the historical narrative.

Wow, right? Form trumps function.
Someone is probably nay-saying right now, but I contend, and so would millions of visitors to the wall, that those conceptual and formative design decisions set it apart.
So, I guess I win?
Wrong. A product, interface, grocery store, screwdriver or website must serve the functional purpose for which it was designed. But in the cases where its function is to elicit an emotional reaction, form design might be the most effective.
- – - – - – - – - – - – - – -
Please flip the tape over, and read When Form Trumps Function – Part II
Eagle Days Mark
01/18/11
One of the saving graces of winters in St. Louis is that Bald Eagles apparently love’m. Any given time in mid-January you can go out to the Chain of Rocks Bridge (preferably with spiked coffee), and watch these majestic and thankfully flourishing creatures soar. Its quite amazing once you can feel your toes.
Anyway, I designed the mark for this and upcoming year’s Eagle Days celebration. Although it became a bit of client directed piece, I have included my favorite ideation.
Go out and see the eagles today.
O’Charley’s Restaurants Digital
10/29/10
This isn’t happening now, so I guess it’s OK to post where I was heading with it.
A new Website, Email Template and Twitter strea. I even took a stab at a new logo.
Take a look.
4ORCE Digital Culture and Workplace
08/14/10
Here are some videos I made for the newly launched 4ORCE Digital website.
I’m digging the tunes from Big Boi with ‘Sutterbug’ and Kid Cudi with ‘REVOFEV’.
Check’m out, and check these out:
AND
O’Charley’s Pre-roll Motion Graphics
08/13/10
After Effects and motion graphics have been a pet project and a work in progress over the past couple of years. Once I finally figured out the basics a new world of design opened up for me to explore. I love it.
Here are some O’Charley’s pre-roll spots I did for ESPN.com.
4ORCE 2010 Poster
02/28/10
Every quarter at NGAGE (Soon to be 4ORCE… Shhhhh…) the designers get to make a poster containing the calendar of events for those months. Well Spring of 2010 was my time and this is what I produced. God only know if anyone will ever be able to determine what event is happening on what date, but I don’t really care.
Martin Luther King Tribute
06/1/10
I wanted to attempt this style in February, and being Black History Month I chose the Rev. as my muse.
His face is made up of the words of his epic Lincoln Memorial “I have a dream…” speech.
Take a look. I am having it framed as I type.
Smoking Goat Branding
04/1/10
I like beer.
Beer high in flavor, alcohol and price. I brew at home, but wouldn’t consider myself very good at this point. I’m working on it.
We have friends in Louisiana who I would consider really good. I designed some branding for their forthcoming brewery down there.
The Smoking Goat will hopefully be amazing, especially if I get some good beer out of the deal.
Have a look. Then drink a beer and have a look again. Continue this process until the logo looks awesome.
New Poster
02/4/10
This is a poster I made for my buddy Dustin.
A classic quote from him as we drove by Effingham, IL’s infamous and huge cross.
I thought it would look good in his new apartment.
Sheltered Perceptions
01/6/10
I recently got the chance to work on a project for the Humane Society. Given the fact that every time I walk into an animal shelter I have to be talked down from taking home every animal in the place, I was happy to help in anyway I could.
With the majority of pet buying in the United States coming from breeders, mall pet shops and unfortunately mills, animal shelters (specifically the Humane Society) are left overflowing with pets that need loving homes. They are running into a perception problem however, and many misconceptions about shelter pets are accepted as fact, and often repeated as such.
To get past this, we decided to take the problem head on, and address the most common misconceptions individually.
Here is where we landed:
Lauren and Dan sit’n in a tree…
01/5/10
My good friend Lauren is getting married in July, and though I am extremely jealous of her fiance Dan (don’t tell my wife), I made their save the date cards.
I use VistaPrint to print these types of things. Though the quality suffers, and the rumor is that they are destroying local community printers nationwide, for the price they can’t be beat. Check them out next time you want to customize your own holiday card or invitation.
Here’s how Lauren’s STDs turned out: